Chesham Musical Theatre Company Privacy Policy (2018)

Marketing and Junk Mail
Chesham Musical Theatre Company (CMTC) will only send you email marketing messages if you choose to receive them from us. If you choose to receive marketing communications from us, we will only send you details about items and promotions which we think are of interest to you (including upcoming shows, information regarding social activities or other activity relating to musical theatre news). We use MailChimp as our marketing automation platform. By choosing to receive our marketing emails, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. If you decide that you no longer want to receive emails from us, you can unsubscribe at any time by either clicking the ‘Unsubscribe’ link in the promotional email. You also have the option to see what data we hold and what emails you are signed up for by clicking the 'Update your preferences'. We will never sell or pass on your details to a third party for marketing purposes.

What you can expect from us
We will always comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully as outlined in this Privacy Policy. We may have to pass your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will, as is required by law, always put a contract in place to ensure that your information is properly protected.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and postcode details to check against the IMRG Security Alert or any other Fraud Prevention Scheme. If you believe your details are incorrect you may correct those details by following the procedure below. We will not pass your information to any third parties outside of CMTC, except where required to do so as a part of the sale, disposal or transfer of our business, in whole or in part.

Keeping your data up to date
We have a duty to keep your personal data up to date and accurate so from time to time we will contact you to ask you to confirm that your personal data is still accurate and up to date. We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by clicking here and informing us of your change in details.

Requesting changes/restrictions to our use of your data - you always have access to your data by clicking the link in the footer of any MailChimp produced email.

You are entitled to request:
● a copy of the data we hold about you
● that the data we hold about you is deleted
Any request outlined above must be made in writing, with a valid form of identification to:
Chesham Musical Theatre Company.
39A Broadlands Avenue
Chesham
Buckinghamshire
HP5 1AL

We will respond to requests we receive within one month. You are also entitled to request that we cease processing your data if you object to the accuracy of the data we hold or question the purpose for which we require it. We will immediately do so until a further investigation has been carried out. On occasion, we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further. For quality control and training purposes, we may monitor or record your communications with us.

Cookies
In order to improve your experience when using our website, we use cookies. A cookie is a piece of information our website will place on your computer's hard drive that can track your movements while you are on the website. It will also recognise you when you visit our website again. Cookies are stored in order for us to continually improve our website and to help us make the process of keeping you informed and up to date about our productions easier and better. They are mainly used for technical purposes, but they are also for marketing and website traffic analytic purposes. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org However, please note that if you disable the use of cookies on your computer, you may not be able to navigate our website.

This Privacy Statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. If you have any questions relating to this statement, please contact us by clicking here.

Your rights
You are able to exercise certain rights in relation to your personal data that we process. These are set out in more detail here
In relation to a Subject Access Right request, you may request that we inform you of the data we hold about you and how we process it. We will not charge a fee for responding to this request unless your request is clearly unfounded, repetitive or excessive in which case we may charge a reasonable fee or decline to respond. We will, in most cases, reply within one month of the date of the request unless your request is complex or you have made a large number of requests in which case we will notify you of any delay and will in any event reply within three months.

If you wish to make a Subject Access Request, please send the request to Chesham Musical Theatre Company, 39A Broadlands Avenue, Chesham, Buckinghamshire HP5 1AL or email admin@cheshammusicaltheatre.co.uk marked for the attention of the Data Compliance Officer.